Scaling Personalized Client Service

Wednesday, Mar 18, 2026 at 6:00 PM ET

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As competition increases, clients expect more than generic advice and periodic check-ins. They expect personalized guidance that reflects their life stage, goals, and key moments, delivered consistently over time.

The challenge? Personalization doesn’t scale without the right systems. In this webinar, you’ll see how advisory firms use Wealthbox to organize client data, track life events, and automate personalized touchpoints, delivering high-touch service without adding manual work.

What You’ll Learn:

  1. How to segment clients by life stage, needs, and engagement
  2. How to track life events and trigger timely, relevant outreach
  3. How Wealthbox Workflows automate personalized client journeys
  4. How personalization improves retention, referrals, and lifetime value

Speakers

Chris Kopanski

Head of Customer Education

Wealthbox

Jenna Ghibaudy

Product Specialist

Wealthbox