Wealthbox AI Notetaker Adds Compliance Monitoring, Keyword Detection, and Retention Controls

Wealthbox is excited to introduce new meeting compliance capabilities that give advisory firms greater visibility and control over client conversations recorded with the Wealthbox AI Notetaker. With dedicated compliance monitoring, keyword detection, and customizable transcript settings, firms can more easily supervise meeting activity and manage transcripts according to their compliance requirements.

These new capabilities help compliance teams identify language that may require review, oversee meetings recorded with the Wealthbox AI Notetaker, and establish consistent policies for transcript access, retention, and deletion.

Greater Visibility Into Client Conversations

Financial advisory firms need a reliable way to supervise client communications and identify potential compliance concerns. With the new Meetings Compliance Monitor role, firms can designate users to oversee meeting activity within specific Wealthbox workspaces.

This gives compliance teams a centralized way to review meeting activity without changing how advisors manage their day-to-day client interactions.

Quickly Identify Language That Needs Review

Wealthbox now makes it easier for compliance teams to find potentially concerning language in meeting transcripts.

Organization admins can create a list of compliance-related keywords and phrases, such as “guaranteed returns” or “can’t lose money,” that Wealthbox automatically identifies and highlights in transcripts.

When reviewing a transcript, Meetings Compliance Monitors can use the new Compliance Keyword Filter to see which keywords were detected, how many times each appeared, and jump directly to individual mentions.

For a broader view, Meetings Compliance Monitors can also use the new Compliance Keywords reporting filter to find meetings containing flagged language across their workspaces.

Together, these capabilities help compliance teams spend less time searching through transcripts and more time reviewing conversations that may need attention.

More Control Over Transcript Access and Retention

In addition to monitoring capabilities, Wealthbox is introducing new administrative settings that give firms greater control over how meeting transcripts are accessed, retained, and deleted. These settings apply specifically to transcripts generated by the Wealthbox AI Notetaker.

Organization admins can now:

• Restrict transcript access: Hide meeting transcripts from users across the organization or within specific workspaces while maintaining access for designated Meetings Compliance Monitors.
• Set transcript retention policies: Automatically delete transcripts after a specified number of days, with organization-wide defaults and workspace-specific exceptions.
• Manage transcript deletion permissions: Control whether admins and Meetings Compliance Monitors can manually delete transcripts in designated workspaces.

To help prevent transcripts from being deleted before compliance teams have an opportunity to review them, manual transcript deletion is disabled by default. Firms can enable this capability for authorized users through their organization settings.

These controls can be configured by workspace, giving firms flexibility to apply different policies across teams while maintaining appropriate oversight.

Get Started With Meeting Compliance in Wealthbox

The new meeting compliance capabilities are included at no additional cost for firms using the Wealthbox AI Notetaker.

Organization admins can designate Meetings Compliance Monitors, configure compliance keywords, and manage transcript policies directly from Organization Settings.

Compliance keyword highlighting and filtering are also supported in the Wealthbox mobile apps, making it easier for Meetings Compliance Monitors to review transcripts on the go.

With these enhancements, Wealthbox continues to bring more of the tools advisory firms need to manage client relationships, streamline operations, and support compliance into one connected CRM platform.

Log in to Wealthbox to explore the new meeting compliance capabilities.